SPECIALIST COURSE
DESIGNING IN-HOUSE CULTURAL INCLUSION LISTENING CIRCLES
HOW TO DESIGN AND DELIVER WITH CULTURAL SAFETY AND SENSITIVITY
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Designing and facilitating Listening Circles doesn't have to feel overwhelming or fraught with cultural pitfalls.
As a qualified intercultural business consultant, I'll guide you on how to generate valuable, actionable insights while maintaining cultural safety and inclusivity.
By the end, you'll have the confidence and validation to run effective, inclusive Listening Circles.
Pre-register now, and I'll notify you as soon as the course is open for enrolment.
Craig Shim, Alphacrane Intercultural Specialists
P.S. This course is based on my first-hand experience designing and facilitating Listening Circles for many Australian Government agencies, engaging hundreds of participants across various departments, including the Department of Prime Minister and Cabinet, Department of The Treasury, and The Australian Trade and Investment Commission (Austrade).
PRE-REGISTERABOUT THIS COURSE
OVERVIEW
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This course guides program designers and facilitators on generating valuable, actionable insights from Listening Circles while maintaining cultural safety and inclusivity.
It provides the confidence and validation needed to manage Listening Circles effectively.
OBJECTIVE
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Learn how to design and deliver cultural inclusion Listening Circles with cultural safety and sensitivity.
DURATION
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1 hour of lessons presented in video format, plus downloadable checklists, lesson notes and activities.
KEY TOPICS
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Navigating cultural nuances in Listening Circles to avoid disengagement
Techniques for generating actionable insights from Listening Circles without them turning into talkfests
Ensuring genuine inclusivity in your Listening Circles approach
WHO THIS COURSE IS FOR
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Public sector leaders facilitating or planning to facilitate listening circles
Diversity, Equity, and Inclusion (DEI) specialists aiming to enhance cultural inclusion
HR professionals and team leaders managing multicultural teams
Organisational development managers integrating cultural safety practices
A Note for Australian Government Agencies
This course aligns with the APS Culturally and Linguistically Diverse Employment (CALD) Strategy and Action Plan, supporting your efforts to address the following headline actions:
- Headline Action 2 Cultural Understanding: Build a curated collection of multimedia learning resources. Outcome A: The experience and contributions of CALD employees are shared and reflected in greater intercultural understanding. Outcome B: Our greater intercultural understanding enables us to harness the wealth and depth of expertise available across the APS. Outcome C: Best practice is promoted and collaboratively implemented across the APS.
- Headline Action 5 Representation: Reflect the population we serve and throughout the APS to represent diversity cohorts fairly. Outcomes: There is an increase in the pipeline of CALD employees in SES roles, and the APS reflects and respects cultural diversity at all levels.
CHALLENGES ADDRESSED
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I don't know what cultural minefield to expect when running Listening Circles and am concerned that we might unintentionally overlook cultural nuances, leading to disengagement, misunderstanding, or create resentment among staff.
I need valuable insights from Listening Circles to inform a strategy or initiatives for cultural inclusion, but I don't know how to prevent the sessions themselves from becoming just a talkfest.
I want expert validation that our proposed approach to Listening Circles is genuinely inclusive and not just a tick-box exercise.
ACTIONABLE TAKEAWAYS
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Learn to identify and navigate cultural minefields to prevent disengagement, misunderstanding, or resentment in Listening Circles.
Discover techniques to ensure your Listening Circles generate valuable insights that inform strategies and initiatives, without the sessions turning into mere talkfests.
Receive expert guidance to ensure your Listening Circles approach is genuinely inclusive.
WHAT'S INCLUDED
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- Step-by-step course lessons to to achieve cultural competency in everyday interactions
- 60 minutes of lessons presented in video format, plus lesson notes and activities
- Practical indicators of one-star through to five-star relationships, so you can score yourself, set your goal, and track your progress
- Practical examples of intercultural best practice
- Self-assessment activities for your personal and professional growth
- Downloadable Reflection Journal packed with additional resources, self-reflection activities, and best practice frameworks
- Unlimited access for 1 year so you can rewatch lessons at any time
- Certificate of Completion for your CPD (Continuing Professional Development) available upon request
- Risk-Free Guarantee: If you join and feel that the course is not a good fit for you, I’m giving you a 14-day 100% money-back guarantee
PRE-REGISTER YOUR INTEREST NOW
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I'll be in touch as soon as the course is ready, so you'll be the first to know when it's time to enrol.
- You are not committed to purchase at this pre-registration stage
- No payment required to register your interest
- Pre-registering ensures you receive important updates, alerts, and reminders – no spam, I promise!
Just a quick note – if my confirmation email doesn't arrive in a few minutes, please check your spam folder. By clicking 'submit,' you're agreeing to receive only important updates from me (no spam, ever). You can unsubscribe whenever you like. If you have any questions, feel free to get in touch via the CONTACT page. Thanks, Craig Shim
INSTRUCTOR PROFILE
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As a qualified intercultural business consultant, I specialise in enhancing cross-cultural business and relational skills. Having lived abroad for much of my career, I've gained valuable insights into how cultural competency is crucial for building strong relationships. Drawing on this experience, I provide coaching, training, and advice to corporate and government clients to boost their cross-cultural capabilities.
My intercultural guidance is trusted by companies like Boeing, Nike, PepsiCo, and Mastercard, as well as the Australian Government and United Nations agencies. I also serve on several advisory panels, including those for the Department of Prime Minister and Cabinet and the Australian Public Service Commission.
Craig Shim, Director, Alphacrane Intercultural Specialists
