SPECIALIST COURSE
CULTURAL COMPETENCY CHECKLISTS FOR PUBLIC SECTOR LEADERS
How to Apply Cultural Intelligence in Leadership Decisions and Organisational Processes
PRE-REGISTER
HOW TO APPLY CULTURAL INTELLIGENCE IN LEADERSHIP DECISIONS AND ORGANISATIONAL PROCESSES
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Recognising how and when to incorporate cultural intelligence into leadership decisions and organisational processes doesn't have to be complicated.
As a qualified intercultural business consultant, I'll provide you with practical, ready-to-use checklists for various scenarios, supported by explanatory videos and resources. Learn to make culturally inclusive decisions that benefit colleagues, customers, clients, and stakeholders.
Pre-register now, and I'll notify you as soon as the course is open for enrolment.
Craig Shim, Alphacrane Intercultural Specialists
PRE-REGISTERABOUT THIS COURSE
OVERVIEW
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This course guides program designers and facilitators on generating valuable, actionable insights from Listening Circles while maintaining cultural safety and inclusivity.
It provides the confidence and validation needed to manage Listening Circles effectively.
OBJECTIVE
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Learn how apply cultural intelligence to leadership decisions and organisational processes.
DURATION
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1 hour of lessons presented in video format, plus downloadable checklists, lesson notes and activities.
KEY TOPICS
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Recognising untapped opportunities to integrate cultural intelligence into leadership practices
Applying ready-to-use cultural competency checklists in different scenarios
Integrating cultural considerations into everyday decision-making practices
WHO THIS COURSE IS FOR
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Public sector leaders managing international or culturally diverse teams
Public sector HR and L&D professionals responsible for team dynamics and cultural inclusion
Professionals involved in public service delivery to culturally diverse communities
A Note for Australian Government Agencies
This course aligns with the APS Culturally and Linguistically Diverse Employment (CALD) Strategy and Action Plan, supporting your efforts to address the following headline actions:
- Headline Action 2 Cultural Understanding: Build a curated collection of multimedia learning resources. Outcome A: The experience and contributions of CALD employees are shared and reflected in greater intercultural understanding. Outcome B: Our greater intercultural understanding enables us to harness the wealth and depth of expertise available across the APS. Outcome C: Best practice is promoted and collaboratively implemented across the APS.
- Headline Action 3 Leadership and Management: Build APS Leadership through embedding cultural capability training and sponsorship of CALD employees.
- Headline Action 4 Recruitment and Progression: Modernise the APS recruitment and promotion processes to apply a rigorous understanding of merit.
- Headline Action 5 Representation: Reflect the population we serve and throughout the APS to represent diversity cohorts fairly. Outcomes: There is an increase in the pipeline of CALD employees in SES roles, and the APS reflects and respects cultural diversity at all levels.
CHALLENGES ADDRESSED
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I want to ensure that my leadership practices are inclusive but need guidance on how to integrate cultural considerations into everyday scenarios.
I’m not always aware of which decisions could benefit from applying cultural intelligence or inclusive measures.
I tend to make decisions based on my experience, potentially unaware of potential cultural blind spots that might cause issues down the line or later on.
ACTIONABLE TAKEAWAYS
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Gain the tools and guidance to seamlessly integrate cultural considerations into your daily leadership practices, creating a genuinely inclusive workplace.
Recognise the situations where applying cultural intelligence will enhance your decision-making and create a more inclusive environment.
Identify and address cultural blind spots, ensuring your decisions are well-informed and less likely to have unintended negative repercussions.
WHAT'S INCLUDED
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- Step-by-step course lessons to to achieve cultural competency in everyday interactions
- 60 minutes of lessons presented in video format, plus lesson notes and activities
- Practical indicators of one-star through to five-star relationships, so you can score yourself, set your goal, and track your progress
- Practical examples of intercultural best practice
- Self-assessment activities for your personal and professional growth
- Downloadable ready-to-use checklists for various leadership scenarios
- Unlimited access for 1 year so you can rewatch lessons at any time
- Certificate of Completion for your CPD (Continuing Professional Development) available upon request
- Risk-Free Guarantee: If you join and feel that the course is not a good fit for you, I’m giving you a 14-day 100% money-back guarantee
PRE-REGISTER YOUR INTEREST NOW
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I'll be in touch as soon as the course is ready, so you'll be the first to know when it's time to enrol.
- You are not committed to purchase at this pre-registration stage
- No payment required to register your interest
- Pre-registering ensures you receive important updates, alerts, and reminders – no spam, I promise!
Just a quick note – if my confirmation email doesn't arrive in a few minutes, please check your spam folder. By clicking 'submit,' you're agreeing to receive only important updates from me (no spam, ever). You can unsubscribe whenever you like. If you have any questions, feel free to get in touch via the CONTACT page. Thanks, Craig Shim
INSTRUCTOR PROFILE
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As a qualified intercultural business consultant, I specialise in enhancing cross-cultural business and relational skills. Having lived abroad for much of my career, I've gained valuable insights into how cultural competency is crucial for building strong relationships. Drawing on this experience, I provide coaching, training, and advice to corporate and government clients to boost their cross-cultural capabilities.
My intercultural guidance is trusted by companies like Boeing, Nike, PepsiCo, and Mastercard, as well as the Australian Government and United Nations agencies. I also serve on several advisory panels, including those for the Department of Prime Minister and Cabinet and the Australian Public Service Commission.
Craig Shim, Director, Alphacrane Intercultural Specialists
