TOURISM & HOSPITALITY
International-Readiness and Culturally Inclusive Service Delivery
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HOW CAN WE HELP YOU?
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1
ONLINE COURSES & RESOURCES
International-Ready / Asia-Ready Checklists for tourism operators
International-Ready / Asia-Ready podcasts for DMOs
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Examples
Cross-cultural webinar for AIME (Asia-Pacific Incentives and Meetings Event)
Project Asia podcast series for Bundaberg Tourism
Downloadable Asia-Ready Checklist for tourism operators and owners of market stalls
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2
COACHING, TRAINING & ADVICE
International-Ready / Asia-Ready Training for tourism operators
International Diplomacy Coaching: hosting and attending international delegations
Cross-Cultural Business Coaching: business essentials (country-specific)
Intercultural Coaching for staff on international postings or assignments
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Examples
Pre-departure, international diplomacy coaching for mayoral overseas delegations
Capitalising on cruise ship visits: Asia-Ready training for market stall owners and retailers
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3
CONSULTANCY PROJECTS
International-Ready / Asia-Ready Strategies for DMOs and local governments
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Examples
Asia-Ready Tourism Strategy for Longreach and Winton
Asia-Ready Opportunities Assessment and Destination Audit for Bundaberg
Myanmar National Tourism Marketing Strategy for International Readiness
CRAIG SHIM'S EXPERIENCE
International-Ready Tourism
INTERNATIONAL TOURISM ICONS
Strategist and master planner behind tourism destinations that have now become international icons.
Singapore. Singapore River - Marina Bay Tourism Masterplan (Singapore Tourism Board)
Indonesia. Master planner for South East Asia’s largest integrated resort, Bintan Resorts
China. Consulted to the governments of China’s two iconic coastal resort destinations, Beihai and Hainan
Myanmar. Consulted to the Myanmar Government on development of the country's its first national tourism strategy
PROJECT ASIA (REGIONAL AUSTRALIA)
Developed an industry-first initiative called Project Asia in response to multiple requests from regional Australian towns seeking to develop their Asia-ready tourism capabilities.
Activities.
- Project Asia Tourism Strategy (destination specific)
- Downloadable checklists
- Training, seminars and workshops
- Podcasts
Councils.
Blackall-Tambo, Bundaberg, Cassowary Coast, Gladstone, Hinchinbrook, Longreach, South Burnett, Townsville, Winton
BINTAN RESORTS MASTERPLAN, INDONESIA
Master planner for South East Asia’s largest integrated resort, Bintan Resorts. Approximately the size of Australia’s Sunshine Coast, the resort's site area is 23,000 hectares with 103km of shoreline.
Plans developed.
- Integrated Tourism Masterplan (Bintan Resorts, Indonesia)
- Experience Guide Plan for Lagoi Bay Development (Bintan Resorts, Indonesia)
- Adventure & Cultural Tourism Concept Plans for Bintan Resorts (Bintan Resorts, Indonesia)