CULTURAL DIVERSITY & INCLUSION
Cultural Intelligence for Real-World Situations
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SCROLL TO ONLINE COURSESÂ
YOUR INVITATION TO REAL-WORLDÂ CULTURAL INCLUSION TOOLSÂ AND RESOURCES
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I’ve advised leaders, HR, and Organisational Development professionals from multiple industries, including multinational corporations, public service agencies, and international organisations, on embedding cultural competency into their workplaces.
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If you're responsible for organisational development, leading culturally diverse teams, or supervising frontline staff, my international experience and intercultural expertise can help you integrate cultural inclusion into everyday interactions and achieve your goals.
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Our services provide best practices for embedding cultural inclusion into policies and driving success, whether you’re in public service, corporate leadership, or managing global teams.
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Craig Shim, Alphacrane Intercultural Specialists
HOW CAN WE HELP YOU?
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ONLINE COURSES & RESOURCES
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Our courses address the real-world challenges faced by leaders and DEI professionals in creating culturally diverse and inclusive workplaces.
Whether you’re looking to embed cultural inclusion into your leadership practices, engineer a diverse leadership pipeline, or implement culturally competent organisational policies, these courses offer practical, actionable solutions for success.
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Example
Achieving Cultural Diversity in Senior Leadership
» How to Create a Culturally Diverse Leadership Pipeline
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COACHING, TRAINING & ADVICE
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Our coaching, training, and advisory services help your leadership team address organisation-specific challenges, such as building trust in culturally diverse teams or navigating conflict across different cultural perspectives.
Through interactive scenarios, participants become cultural investigators, analysing and solving real-world barriers to inclusive leadership while honing their Cultural Intelligence under Craig Shim's guidance.
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Example
CSI: OneTeam - Cultural Scenario Investigation. A looming deadline, an absence of trust, and a fear of conflict… every cultural scenario has a story. Join your fellow CSI: OneTeam colleagues from around the globe to investigate and solve a series of cross-cultural challenges..
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CONSULTANCY PROJECTS
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We work with industries such as public service agencies, healthcare providers, and aviation to enhance their cultural inclusion practices.
Our consultancy projects vary in scope—some focus on specific services like designing and delivering culturally inclusive listening circles, while others may involve tailoring culturally inclusive leadership strategies, developing leadership frameworks or designing in-house cultural inclusion training programs.Â
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Example
Culturally Inclusive Listening Circles. As part of the APS-wide CALD Employment Strategy, Craig Shim has designed and facilitated Listening Circles for agencies like the Department of Prime Minister and Cabinet and the Australian Public Service Commission. These listening circles offer a safe space for employees to share experiences, explore cultural dynamics, and develop actionable steps towards a more inclusive workplace.
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CRAIG SHIM'S EXPERIENCE
Transforming Organisations with Cultural Diversity and Inclusion Initiatives
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PUBLICÂ SECTOR LISTENING CIRCLES
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Craig Shim has designed and facilitated numerous Listening Circles for public service agencies, including the Department of Prime Minister and Cabinet (PM&C) and the Australian Public Service Commission (APSC).
These sessions engaged hundreds of participants across from across the APS, generating open discussions on cultural diversity, inclusion, and the challenges faced by culturally and linguistically diverse (CALD) employees. The insights gathered were used to shape organisational strategies, enhance cultural intelligence, and create actionable recommendations for advancing cultural diversity within the public sector.
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CREATING A CULTURALLY DIVERSE LEADERSHIP PIPELINE
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Craig Shim has been engaged by multiple public and private sector organisations to address the lack of cultural diversity within senior leadership.
His work involves identifying barriers to leadership progression for culturally diverse employees and implementing actionable strategies to build inclusive leadership pipelines.
Craig’s approach includes creating leadership development opportunities, removing obstacles to progression, and ensuring culturally intelligent decision-making at all levels of leadership.
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CULTURALLY INCLUSIVE LEADERSHIP TRAINING – AIR NEW ZEALAND
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Craig Shim has provided culturally inclusive leadership training and coaching for Air New Zealand, focusing on integrating cultural intelligence into customer interactions and organisational processes.
These programs addressed key areas such as incorporating cross-cultural communication into travel sales, building trust with culturally diverse customers, and embedding cultural intelligence into sales and marketing strategies to engage more effectively with global audiences.
CULTURAL DIVERSITY & INCLUSION
Featured Course
Breaking the cultural glass ceiling can be simpler than it seems with the right approach.
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As a qualified intercultural business consultant, I'll walk you through the steps to creating a culturally diverse leadership pipeline for your organisation, equipping you with the strategies and tools to increase cultural diversity and inclusion within senior leadership.
TAKE A LOOKMORE CULTURAL DIVERSITY & INCLUSION-RELATED COURSES
INSTRUCTOR PROFILE
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As a qualified intercultural business consultant, I specialise in enhancing cross-cultural business and relational skills. Having lived abroad for much of my career, I've gained valuable insights into how cultural competency is crucial for building strong relationships. Drawing on this experience, I provide coaching, training, and advice to corporate and government clients to boost their cross-cultural capabilities.
My intercultural guidance is trusted by companies like Boeing, Nike, PepsiCo, and Mastercard, as well as the Australian Government and United Nations agencies. I also serve on several advisory panels, including those for the Department of Prime Minister and Cabinet and the Australian Public Service Commission.
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Craig Shim, Director, Alphacrane Intercultural Specialists
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